I went in with some of my co-workers today to see about picking up a smoothie for lunch.... I am totally digging their cranberry crush 200 calorie smoothie, but there is no way on God's green Earth I could eat the entire thing in a reasonable amount of time. So, instead of wasting $3-$4 on something I couldn't eat I requested it be made and put into a child's serving. I was refused. I'm not going to lie when I told you I was shocked. How hard could it be to make LESS of something to put into a smaller cup? Its not rocket science!
I requested to talk to the manager and when she came out I repeated my request. I told her that I had recently undergone bariatric weight loss surgery which left me unable to consume more than 4-6 oz of food at a time. She told me that they were only allowed to make 3 different smoothies in kid's sizes---orange creamsicle, chocoloate peanut butter, and strawberry banana. Ummm hmmm not a good thing to give kids in general IMO but a complete NO NO for me for OBVIOUS reasons! I was completely dumbfounded! Not only did the manager hold her front about "corporate policy" she told me that they wouldnt substitute nutrisweet in the strawberry banana. She also told me she couldnt make it without the banana (just strawberry) either!
I am honestly upset that one of my favorite places to get a healthy quick lunch has been scratched off my list of places to go. It actually infuriates me to know that a business is not willing to be flexible to accomodate a customer's request---espeically one as SIMPLE as making a smaller portion to accomodate a dietary restriction.
So to all the bandsters out there----dont waste your time going to Tropical Smoothie, they wont do anything to help aid your weightloss! If anything, they will take your money and increase your fat!
WOW... whatever happened to the customer being right? I'd have walked out and never go back.
ReplyDeleteThat is crazy. I have my sleep study on monday and the psych doctor called today to schedule that and we were not home. Getting there girl. I am so thrilled that for the most part this is working ou for you.
ReplyDeleteSo Sorry Erin that they did that to you. It is so crazy that people just want to be IDIOTS! I have other words but I will refrain from saying them. Good for you I wouldn't go back. I used to love their smoothies never again.
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